Thomas was awesome from start to finish. No games. Just answered my questions and let me buy what I came for. Excellent job on his part!

It always a pleasure coming to Mazda Elk Grove! It's also nice when they know exactly what you need and Vanessa went above and beyond for me making sure I got the best deal! I appreciated that a lot as I've been with Mazda for over 10 years. Vanessa worked with me and made sure I got everything I needed. Brian was also great too, making sure I understood all the paperwork and was very thorough and patience. Thank you Mazda Elk Grove!

Great customer service. They were prompt, courteous, and provided all the necessary info along the way.

Efficient and timely. Very responsive to my questions. Appreciated the professionalism of all your staff.

I worked night shift back to back and i waited at the lounge because they said they close at 5 pm and service is just 1- 1.5 hrs. After 1 hr, saw my vehicle already done and i was happy waiting for my service coordinator. But for the past 40 mins, i waited for someone to atleast check me out to pay so i can leave. If i didnt stand near the counter they wouldnt process my check out. Some of them dont have clients and are not busy. Also they didnt do a free car wash.

Fast, friendly, professional, but most important quality cars.

Briana was very kind, helpful and understanding of our situation. The repairs were done promptly

Your diagnosis is excellent. I am very happy of the results. Thank you very much for your help.

Helpful, good you have loaners available. GREEDY that you charge 3% fee of total sales when we use a credit card.

Friendly, knowledgeable, professional, approachable, courteous, Chris is always polite and makes me feel comfortable every time I go there !

Great experience. The best experience we have had at any dealership Would recommend to anyone

Staff were very professional and helpful. Took their time to answer our questions. Friendly and respectful. We did not feel pressured by anyone. Overall we had a very positive experience.

I was immediately greeted and invited in to look at inventory with a/c and water on a hot day. I asked a few questions I had asked at other dealers and received more honest and realistic answers from Chris. I appreciated the honesty. I found the warranties and deals available through the dealer to be competitive with other dealers I had checked out. All the staff were friendly and respected my choice to turn down certain additional services. They had excellent inventory and I was able to nitpick about color and features and end up with a car I loved. On a personal note, I love that they donate to charity and you can choose which one you wanted to contribute to. Overall, I am grateful I stopped by.

Attentive service. I appreciated his genial manner and professionalism Chris was good and thanks for the overnight loaner.

I met with Chris Howard and he is a wonderful man. He listened to my situation and was very attentive and responsive. He was honest and the guys who did the work were very thorough. Due to the high cost and my limited budget I only had the original problem addressed. The loaner car was great too.