Every time I go to Mazda of Elk Grove, I say to myself, "I'm so happy I found them." The premises are beautiful, and I'm always made to feel like the most important person in the world. I love that they provide a video of the work they're performing during my service appointments, and I'm always in and out very quickly. They also "caution" of potential work that might be needed in the future, but don't try to "push" the work to be completed before necessary. I'm hoping my 2023 CX-30 will be the last vehicle I have to buy. However, in the event I do need to replace it at some point, my replacement vehicle will definitely come from Mazda of Elk Grove. I would NEVER even think about going anywhere else.

Danny was really helpful an all around great experience

Service was scheduled and performed as promised.

Told them what i wanted before arriving . They had it ready when we arrived. Took it for a test drive . Took it home . Vanessa was awesome .

Everyone there is always friendly and helpful. Ive been a customer here for about 10 years and have always been happy with the service and the staff interactions. I absolutely trust them with my vehicle and to be honest about pricing and what’s necessary versus optional.

Excellent service!! Appreciated the videos of the service!

Eric helped in every step of the way when purchasing my new vehicle. If you go into Elk Grove Mazda shopping for a vehicle, request to talk to Eric as he was patient and accommodating throughout the whole process.

They checked for any warranty before processing payment, and explained every step and the time that it will take

I like that everything was straightforward. Lee was super quick to communicate, he sent me details that I needed, responded to my questions and made me commit to the 2 hour drive to commit to my new car Lee was open to negotiate and his energy was super kind and accomodating which made me and my friends have a seamless experience at the dealership

Professionalism, understanding, informative.... Great qualities for customer service support Only issue preventinga 5*, please top off essential liquids during service....

We had the pleasure of purchasing our new Mazda CX90 from Elk Grove Mazda. This is our 3rd car thaf our family has purchased from them. They always provide great service. I had the pleasure of working with Lee this time around and we never felt pressured or rushed. He worked with us from setting up the test drive to getting us a great price on our trade in. Their finance team helped us understand what we are paying for and helping us customize the package we wanted. Thank you again Elk Grove Mazda. Thank you Lee and Brian.

Consistent quality everytime

I always have a good experience. Super helpful and friendly.

Great buying experience. I appreciate his relaxed demeanor and kind customer service. He answered all of my questions.

As always, the team in the service department is consistently friendly, helpful, and honest. Never any pressure to purchase or agree to unwarranted necessity. I feel confident in their expertise, service, and customer care - always.