Mazda of Elk Grove

Customer Reviews

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November 25, 2019
Caity "Overall, quick and great experience. They gave me an..."
Overall, quick and great experience. They gave me an amazing deal! Would definitely recommend them in the future Thank you so much Mazda of Elk Grove.
November 25, 2019
nxsaelee "Great!"
It was an enjoyable process. I didn't feel pressured and Nick was a source of great information. I'm super happy with my new car. Thanks!
November 25, 2019
1mmneese "Great service and friendly people!"
I have never had such a great experience buying a car. Jarell was a great salesperson and made sure I had everything I needed. He helped me find the perfect vehicle and Fritz made the financing process smooth and easy. I would definitely recommend going here for your next car purchase.
November 24, 2019
Shelly "Miata Purchase"
I recently made my first car purchase with Taylor, and I'm so glad to have gone with him and Mazda of Elk Grove. Being that it was my first time purchasing a car, I was very grateful to have someone who was experienced and accommodating help guide me through the process. Taylor kept me up to date through out the entire process and ...
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November 24, 2019
Jack "Great people in the service department. They are always..."
Great people in the service department. They are always helpful and friendly whenever I’ve been there. I will miss EJ, hew was a super service manager.
November 24, 2019
ques916 "Garrett helped me with my car a few years back. He made..."
Garrett helped me with my car a few years back. He made my car buying experience easy and I was in and out in no time. If you need a car ask for Garrett.
November 24, 2019
JlF "Elk grove mazda is amazing dealer ship. Have always been..."
Elk grove mazda is amazing dealer ship. Have always been treated with respect, very helpful and will explain ever step. Will continue to use them. ASK for Garrett
November 23, 2019
Mrfisher "Great job as always with customer service and work done..."
Great job as always with customer service and work done on my car. The only service center i trust that give me the best customer experience
November 23, 2019
Kurtcooper73 "Beautiful new location with a premium brand car and..."
Beautiful new location with a premium brand car and service that Chris and Billy provided. I didn't have an appointment yet handled my messed up wheel without hesitation. Thanks
November 23, 2019
MasterJ "Great! Got my oil change done, and I was also sent a..."
Great! Got my oil change done, and I was also sent a video of what is great on my vehicle and needs to be fixed. I'm extremely grateful for that courtesy video.
November 23, 2019
cynthiad_8488 "I met Gerlie online first and when I spoke on the phone,..."
I met Gerlie online first and when I spoke on the phone, I Explained to her what I was looking for. When I got to the dealership and met her in person Gerlie made all my dreams come true! I got my dream car! I got a GREAT deal! She and Cyole worked together and I am completely satisfied! Thank you Elk Grove Mazda! It doesn’t get better than this!
November 22, 2019
manocheher "I would like to personally thank Mr. Lance for his..."
I would like to personally thank Mr. Lance for his outstanding job, great service, and providing me with the discounted price. The service was done in a timely and professional manner.
November 21, 2019
Coool "Service department was awesomeEspecially lance. He got..."
Service department was awesome Especially lance. He got me scheduled fast for the service. My driver door was shut and could not open at all. He told me he had to order the part and it would take a few days. I left on Friday it would be done on Tuesday. He arranged a new cx5 for me which was nice
November 21, 2019
LSJ0416 "Their service and knowledge always impresses me. I..."
Their service and knowledge always impresses me. I continue to come back because of how I’m treated. Keep up the good work. Billy thank you for always helping me out! Go Niners!
November 21, 2019
TKH "Customer service at this dealership was awesome. I walked..."
Customer service at this dealership was awesome. I walked in with my toddler and infant and was helped right away. Hats off to Taylor and Fritz for putting up with my children through the whole buying process, they definitely made the process easy. Taylor was amazing, he was so helpful with getting my new car all situated with my children’s base, car ...
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November 21, 2019
Megan "Jarell Boyd was fantastic to work with. He answered all..."
Jarell Boyd was fantastic to work with. He answered all of my questions in a timely manner and was very helpful, fair, and easy to talk too. He made the car buying experience painless.
November 20, 2019
Quynh Tran "My wife and I just bought our second Mazda from Mazda of..."
My wife and I just bought our second Mazda from Mazda of Elk Grove. We were so happy with our first purchase that we gave them the first shot at the sale. John Candelaria offered me a such a great price that I was skeptical. I expanded my search to make sure. John understood and didn't bother me. He checked in on me and answered all of my questions ...
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November 20, 2019
Bjad17 "The best experience! "
This dealership was a pleasure to purchase from. We were lucky enough to have Matt Heinrich as our salesman. We originally came in just to look at the Mazda Miatas on the lot and Matt had us test drive one. What a fun ride. Matt was extremely knowledgeable and enthusiastic about the Mazda brand ...
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November 20, 2019
TOLMAN3149 "Great customber service"
This is our third Mazda we bought here and our third time working with Garrett.I have never enjoyed the buying process of a car anyway .But working with Garrett and the other guys seems to make it more bearable no pressure and your done and driving out in a reasonable amount of time.
November 20, 2019
Alcademartori "I was greeted by Lance Walk. Great attitude and excellent..."
I was greeted by Lance Walk. Great attitude and excellent customer relations. Hot coffee, clean wait area and great music. My wait was enjoyable. Thank you
November 20, 2019
EllenWelton "5pm Saturday Appt"
I was able to schedule my maintenance appt online the day before, which was awesome. I arrived early and Chris checked me in, but because of a miscommunication he wasn't able to assist me with my service, so I was passed to Freddy. I was never given an estimate to sign and even tho I specifically requested that no tire rotation be done, it was ...
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November 18, 2019
emsllvn "Garrett from the online team is amazing! He made an..."
Garrett from the online team is amazing! He made an unexpected and stressful time for our family absolutely pain free. There was no pressure from him or anyone else at the dealership. Garrett put up with all my questions and indecisiveness. They have a faithful customer for life!
November 18, 2019
ethan.young78 "Excellent, efficient and friendly service. Lance and all..."
Excellent, efficient and friendly service. Lance and all the other employees are very knowledgeable and good at answering customer questions. They make sure to keep you in the loop when you bring your car in and they let you know promptly when it’s ready. Highly recommend this dealer for any Mazda owner.
November 18, 2019
MG "Courteous service. Appreciate the video recording..."
Courteous service. Appreciate the video recording provided by the service technician. Helps to learn what is performed during a routine service visit. Thank you. M
November 18, 2019
Lisette "Lance was very Knowledgeable, Easy-Going and Provided..."
Lance was very Knowledgeable, Easy-Going and Provided Excellent Customer Service. Congratulations to the Newly Remodeled Elk Grove Mazda Building - Looks Gorgeous and Elegant. Thank You!
November 16, 2019
rachelkyizzy "Worked with Taylor to buy my latest car. He was really..."
Worked with Taylor to buy my latest car. He was really pleasant, nice guy to work with. He patiently took me on several test drives and explained the buying process very well. I would recommend going through him, great experience.
November 16, 2019
haileylarman "Great experience with Kevin. Very upfront, informative..."
Great experience with Kevin. Very upfront, informative and super helpful. He made me feel externally comfortable with my purchase and was personal/friendly through the entire process. Would recommend 10/10.
November 16, 2019
sactownmo "The work was performed in an acceptable manner. Shuttle..."
The work was performed in an acceptable manner. Shuttle service to my residence was good. Offer for a loaner car was appreciated. Expectations were clearly communicated.
November 15, 2019
ScottB "The Elk Grove Mazda service center has great customer..."
The Elk Grove Mazda service center has great customer service and they stand behind their awesome vehicles. They shatter expectations with a can do attitude! My next car will be purchased at Elk Grove Mazda because of their consistent Commitment to service.
November 15, 2019
Bonyah1 "Listen to consumers. And very professional. Will..."
Listen to consumers. And very professional. Will recommend this site to people. I am thankful for their services . they are great assets to your department.
November 14, 2019
Valkerie3of3 "This was my first time buying a car, and it was nothing..."
This was my first time buying a car, and it was nothing like the hassle I had dreaded experiencing. John C. And Vu are the guys to have help you! I love my car, I love my affordable financing plan and I love the personal care I get when I have any questions or concerns. Thanks again!
November 13, 2019
Cookiemfraley "We are very pleased with our purchase and the service we..."
We are very pleased with our purchase and the service we received. We saw a vehicle online reached out to Taylor it was ready upon arrival to test drive. Taylor ensured we were happy with our purchase.
November 13, 2019
Pretty Rikki "Great customer service. I was worried when they got rid..."
Great customer service. I was worried when they got rid of the kids play area, but they provided snacks which was a big help at 8am. Loved the new video of My car being serviced. Very impressive
November 12, 2019
hillarycole9070 "The dealership facilities themselves are extremely nice..."
The dealership facilities themselves are extremely nice and clean. I worked with Garrett Oxnaes via text and cell for a couple months and was up front about my purchase timeframe, vehicles I was comparing, etc. He was never pushy or high-pressure. He gave me the time and space to do the research I told him I wanted to do. When I had made my ...
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November 12, 2019
chad schneller "Professional and Customer Centric"
This dealership is modern, clean and comfortable. The entire staff from General Sales Manager on down was courteous, friendly and had a sense of urgency to make me feel relaxed and satisfied professionally. They listened and delivered the exact car I wanted at the right lease price-point I required. I would highly recommend contacting this team if you are ...
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November 12, 2019
jc "Taylor is a courteous, attentive and informative sales..."
Taylor is a courteous, attentive and informative sales person. He found me the car I wanted to buy at a great price. I would take my business to him again.
November 12, 2019
Hillary C. "The dealership facilities themselves ..."
The dealership facilities themselves are extremely nice and clean. I worked with Garrett Oxnaes via text and cell for a couple months and was up front about my purchase timeframe, vehicles I was comparing, etc. He was never pushy or high-pressure. He gave me the time and space to do the research I told him I wanted to do. When I had ...
November 11, 2019
mlsharrott "Fantastic buying experience! "
I can't say enough good things about this dealership. This was my 3rd Mazda purchase but 1st time dealing with this dealership and WOW what a difference! They were very welcoming, not one bit pushy, and made sure the entire experience was a good one. Thank you!!!
November 11, 2019
Pete K. "Kevin Burke is a real pro"
After a disappointing experience at another dealership, it was a real pleasure having Kevin Burke handle our purchase of a new Miata X5. He found the car we wanted and was a pleasure to deal with. Thank’s Kevin, Pete Katsufrakis
November 10, 2019
Mike&Signa "I love Mazda of Elk Grove. "
I cannot express how truly impressed I am with Mazda of El Grove. From the day we first leased the vehicle, to today,three years later, the level of service continues to impress. Yesterday, I brought my car in for routine service, and was told the wait would be 1 hour and 45 mins max. It really was! The remodeled service area is great; I worked on my ...
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November 09, 2019
Chrono916 "Taylor was beyond helpful. Got us into a vehicle in our..."
Taylor was beyond helpful. Got us into a vehicle in our price range. And exactly what we were looking for. Went above and beyond for us.
November 09, 2019
Lou V. "Great sales team"
Worked with Garrett on trying to get a 2019 Miata RF club. He was super helpful in answering any questions I had and quick in running back and forth to management to try and work out a deal for me.
November 09, 2019
DeBorah "Best dealer experience Ever! Nick Ishihara rocks at his..."
Best dealer experience Ever! Nick Ishihara rocks at his job! Exceptional customer service-made me feel very comfortable and relaxed. Totally recomend him for an excillerating and smooth auto experience.
November 08, 2019
Tres "Freddy was awesome. He was very professional and made me..."
Freddy was awesome. He was very professional and made me and my wife feel like valued customers. I will continue to get my car serviced here because of the service Freddy and Murt provided.
November 06, 2019
RYAN B. "Chris Howard and his service team did an outstanding job...."
Chris Howard and his service team did an outstanding job. Chris kept in contact