Customer Reviews
Jon was really helpful in allowing us to get the car we have always been looking for. Would have anybody I know work with him.
Garrett was a super friendly , accommodating and efficient salesman . He made the process quick and enjoyable . We are so thankful that he was really trying the help us find the perfect vehicle for us and for the right price.
Davis was very helpful and answered all my questions about the process. I would definitely recommend going to him if you’re interested in buying a Mazda.
This is my third lease through Mazda of Elk Grove. What keeps me coming back is the way they make you feel valued. As long as I keep driving a Mazda, I won’t go to any other dealership! It’s always been a great experience. Kudos Mazda of Elk Grove!
Love Mazda of Elk Grove! Everyone there is so helpful, especially Garrett and Taylor. I am a repeat customer and would never go anywhere else. I have recommended them to friends and family.
It was a great experience from start to finish to purchase from Mazda of Elk Grove. Kevin Burke worked with us, taking the time to find out what our needs were in finding a CX-5 that met our needs. He offered both new and used options and was very patient and diligent throughout. We ended up purchasing a used 2022 Mazda CX-5 and are very satisfied with it. Thank you Kevin for making the purchasing process such an easy experience and going above and beyond with your assistance.
Awesome experience with Garrett at Elk Grove Mazda! He was so nice and helped get a great deal. We'll be back to replace our other car in the future. Highly recommend.
Everyone we encountered here was great. Garrett far exceeded my expectations and went above and beyond for us. He was supposed to get off at 5pm and stayed with us until our transaction was complete (around 8pm!). You could tell that he wanted the very best for us and wanted us to be truly satisfied with the vehicle we chose. Thank you Garrett! Taylor in finance was really great, as well!
Eric was extremely helpful and professional through the entire car buying process. He provided us multiple options for our budget. We never felt pressured and he was able to answer all of our questions.
This is my second car from Elk Grove Mazda and I am happy to be a repeat customer. Thank you Garrett for the excellent service
Service consultant Chris Howard helped me out with my car service and got me a loaner veh to use while my car was being serviced. Chris was personable and professional and hooked me up with the car I really wanted to drive as a loaner. Very impressed with Chris and the great customer service.
David made the entire process easy and straightforward. He put in the extra effort to answer my questions clearly. Great experience!
David made the buying process easy and explained all the steps along the way. It was a good experience.
It was very helpful with the purchase of my new car. Sales person was great
Vanessa was a pleasure to work with. She exemplifies being genuine, and tries her absolute best to work with you to help you find a vehicle that you will be more than satisfied with.
Vanessa exemplifies the true meaning of being genuine . She works her best with each situation and truly cares about her customers satisfaction.
This dealership handled my deal with honesty and fairness, and I don’t think I could ask for more. My main salesman, Jaik Willmon, was excellent, and he listened to me, made adjustments based on the information I gave him, and steered me into what I consider a fair deal. He handled all the little questions I texted, modified our deal to match my last second specifications, and prepared my vehicle to my satisfaction. He even remained patient and supportive while shivering in the cold as my old-man eyes and fingers struggled to figure out the Mazda app on my ...
Thank you Eric for your care and professionalism in taking care of my son with his first vehicle purchase. Five star service
Go early if you need service done! The streets outside of the auto mall can get pretty bad, so I always book my car service as early as possible. Nice waiting area with water bottles, comfy chairs. They will text you vids regarding your check up too.
David is very engaging and entertaining all while making the buying process easy and painless.
Great customer service. Able to schedule appointment on the same day. Service was great and quick.
Eric gave excellent customer service! He listened to us and what we were looking for. Not once was he pressuring us or trying to convince us to decide on anything we didn’t want. He really made the process less stressful! Would purchase many more vehicles here as long as he was working the deal!
Jarell at Mazda of Elk Grove was great. He was professional. Communication was clear. Customer focused and straightforward. Very pleasant experience.
David is fantastic. Very friendly, knowledgeable, and made the process so easy. He had the vehicle and all the documents ready to roll and made sure every detail was attended to. Would absolutely recommend David and Mazda Elk Grove.
The sales experts at Elk Grove Mazda are extremely welcoming and courteous. I met with Nick Ishihara who showed me the Mazda3. While test-driving the Mazda3, Nick was very thorough in explaining the car's interior and instrumentation panel. Nick answered all my questions and even offered to drive a Mazda3 to my home to show my mother the car! If you are in the market for a new or used vehicle, ask for Nick in Internet Sales. You will have one of the best experiences at a car dealership whether you are beginning your vehicle search or ready to ...
Jaik was very responsive and professional. He was enthusiastic, had a great attitude and went above and beyond to ensure a great purchasing experience: I will definitely recommend Elk Grove Mazda.
Great experience at Mazda of Elk Grove. Andres was awesome. He answered all my questions and made sure I was taken care of. I live 2 hours away and we were able to take care of everything remotely. He even drove the car down to me for purchase! Thanks Andres!
Great experience at Elk Grove Mazda. Andres was awesome. He answered all my questions and went above and beyond to make sure I was taken care of. I live 2 hours away and we were able to work everything out remotely. Andres even drove the car down to me for purchase! So awesome. Thanks Andres!!
My experience with Elk Grove Mazda was excellent. Everyone I came in contact with was very friendly. Eric and Jon were very professional and answered all my questions took the time to explain everything I asked about. I would recommend Mazda of Elk Grove to anyone.
David was extremely helpful and nice to make the car buying process easy. He had everything ready saving me retime at the dealership. I strongly recommend that you use David for your car buying needs.
Eric made my experience very easy, for it being my first time buying a brand new car. He was very thorough about everything and answered any questions I had. He made the process very easy and fast. Still after buying my car he checked in to make sure everything was okay.
Eric was very friendly and easy to work with.This was my first time buying a car in the US, and he made the process simple, straightforward and quick. Thanks Eric.
The staff was unbelievably courteous. Go see Garrett Oxnaes, he was the best! Knowledgeable & helpful
One of the best buying experiences! Everyone was so nice, straight forward, and fast. Nick was amazing, I live 2 hours away and they were so helpful and willing to make the deal before I made the drive. I highly recommend!
Great service. Garrett was wonderful. I love my new car. I would highly recommend this dealer.
Jaik was amazing! Was with me every step of the way. He explained everything in great detail and made me feel confident about my purchase when usually I don’t feel great when buying a car. Definitely coming back when I need another car or if a friend does to work with him again.
Eric was amazing to work with! He made the car buying process easy and smooth and most importantly quick! I would absolutely recommend him to anyone buying a car!
I had a very pleasant experience with this dealership: fast financing approval process, no markups.
I found this service dept to be very professional, courteous, helpful and thorough. They diagnosed and fixed the problem with my CX5 in a very time efficient manner as they knew I was from out of town and had to wait for the repair. Very friendly staff and facility was inviting, clean and well stocked with drinks and snacks. Thank you so much!!
Eric was very helpful and knowledgeable. He made sure I got exactly what I wanted making it the best car buying experience I’ve had. Thank you so much
David was amazing! He was very helpful, knowledgeable and friendly. He made the experience very easy and fast. I had one concerned about the car after leaving the dealership I sent him a text message and he was fast to respond and solved my issue. Would definitely recommend buying a car from him ! Thank you David
pretty good and thorough job done by the sales person. Really appreciate it. Thank you.
Very pleased with the service from Mazda of Elk Grove! David was fantastic and I really felt taken care of. The sale was a stress free and exciting experience thank you!!
The friendliest and most professional dealership I have ever been to! We have been searching for a particular 2020 Mazda model and simply couldn’t find one around San Francisco. I broaden the search and Walsh found what we wanted at a very reasonable price at Elk Grove Mazda online. However, since we were located 1 hour and 40 minutes away I had a few questions and requested for a video tour that night. The next morning PRIOR TO STORE OPENING HOURS, David proactively sent us a professionally done video clip of our car around 8:40 am with a full narrative of the specs- ...
Kevin was a great sales rep. He gave me solid factual information on different car choices, including financing, and worked to get me the best price. He was a clear communicator and quickly got back to me with answers to my questions after I left the dealership and was considering my options. Kevin earned my confidence and trust.
Garret is very friendly and helpful. He provided the exact information and options I needed to make my car buying choice.
Jon was great!! He is super helpful and not pushy. Just gave me my options and let me decide.
I am so thankful for Mazda of EG. Especially for David who provided me with such knowledge and genuinely focus on my needs. Thank you David!
Upon visiting the dealership we were greeted right away. We came into the dealership knowing both the vehicle and price that we were looking for. David Renard quickly got to work in finding a vehicle that was a great fit for us. The negotiating was surprisingly painless and we were able to get a beautiful vehicle at a great price. David is very personable and made the experience pleasant.. kind of like talking with a friend, not a salesman. David also took the time to sit down with me in the vehicle and go over a lot of the features.. ...
Garrett was a great salesperson. He was extremely helpful and accommodating. He was thoroughly professional in his uptake and knew how to deal and what to offer. He perfectly understood his customers requirements.
David was very helpful, respectful and friendly. We love that he took his time explaining to us the features of the car, gave us the best price, not to mention the lowest interest rate. He was just great all around. We left the car lot satisfied and happy because he made sure that we can go to him for anything that we need. Thank you David for your excellent service!
A second great experience with Garrett at Mazda Elk Grove. We found him from a recommendation, and have recommended him again!
We had an excellent experience with Garrett and other staff at this dealership. The certified Mazda 6 we bought is excellent and the entire process, including financing was fast and easy. No one pushed us; everyone was polite. No obnoxious sales people here! I’m a long time Mazda owner and this was the easiest deal ever. We highly recommend Mazda of Elk Grove!
Jon was great! I am so happy with the service! He made sure to help me get exactly what I wanted and I am very happy with my purchase!
Eric was very pleasant and made sure we got the best deal. Processing was quick and easy.
Eric made the buying process quick and easy, never had this kind of experience at a dealership before!
Eric was superb! Quickly replied to my texts and phone calls. Great and fast service, I was in and out in no time. So happy with my new car as well, thank you Eric and Mazda Elk Grove!
I was super stressed about buying a new car because car dealers can be so aggressive, but this experience was so positive and I didn’t feel pressured at all. Jon was very professional, friendly, and knowledgeable. This sales representative and dealership (and my sweet new ride) have made my a lifetime Mazda fan!
GARRETT and Elk Grove Mazda are amazing. No dealer markups and no bs just straight to the point without trying to take your soul like other dealerships.
Eric made the process of buying my new Miata very easy. He had all the paperwork lined up and the car was prepped and ready to go when I arrived at the dealership. He forgot to gas up the car, but realized the mistake and called me to correct it. That kind of customer care is hard to find these days.
Just bough a new car - everything was so well handled from start to finish! Great experience!!!
Customer Service is great! They make their online process very smooth and easy. Definitely recommend to anyone in search of a new vehicle.
GARRETT was amazing. Super helpful and friendly, and no dealer markups. Also no bs at this dealership. They don’t try and take your soul like others..
Great service! No pushing to make a sale! Not trying to up sell anything. Would so come back for my next vehicle!
Kevin was great in helping us. He was happy to show us cars even though it was pouring down rain! We appreciate his patience and helping us with our search for our new family car!
I was unable to go to Elk Grove but Jaik said he will deliver it. I am grateful and excited to drive my new car. Thank you for making this process easy.
We had a very pleasant experience at Elk Grove Mazda. Garrett was knowledgeable, helpful and not the least bit aggressive. He listened and worked with us to find exactly what we wanted.
They are kind, courteous, and go out their way to get you what you want.
Jaik os one of a kind. He will go above and beyond for you. Tell him what you want and he will find it for you. Thank you again for your help.
Mazda of Elk Grove was well-lit, open and a comfortable place to look for a car.Garrett was helpful, listened to what we wanted, showed us what we asked for and respected our time. Taylor in finance was helpful and made signing paperwork easy. I would buy another car from Mazda of Elk Grove next time we are looking for a car.
My husband and I had a great experience with Eric. He was super chill, knowledgeable, not pushy, he really worked with us looking at new and used vehicles. Eric made sure we had many options and we really appreciate that, he answered all of our questions even if they seemed silly. Overall our experience was awesome.
Garrett Oxnæs made my entire car experience fantastic ! I am an elderly woman and each time he interacted with me, he had patience, excellent listening skills and a willingness to take the time to be sure I was a satisfied customer. Thank you Garrett!
We had a very fast and good experience at this dealership, very good customer service.
First we called the dealership to check if the Miatas were in stock. Garette was able to confirm and make an appointment for a test drive. He was very helpful.
Great experience with Garrett and Nick. Help us found a car that suits us. Garrett asked that I drive around my new car, then call him back next week to follow-up to make sure that I tested all the features my new car can offer me.
Always excellent, friendly, and efficient service! This is my third lease that I’ve gotten through Garrett. Before coming into the dealership, he did a bunch of research on different options and was really considerate of my budget and needs in a car. Thanks, Garrett and Antonio for your help!
The best dealership I ever met! Staffs are very kind and I have a great experience!!
I did not feel pressured or forced to make a decision while I was there
Jake has been great! He took the time this morning when he was super busy to show me some cx9’s. I left almost bought a cx9 somewhere else but called Jake and drove back down this evening to purchase the car! Phenomal salesman!
Great dealership experience. Everyone was great. Buying process went by smoothly. Phoned in to check inventory, was greeted on arrival, test drove, and went through the buying process. All good along the way.
This was the most pleasant and professional sales rep. that we've ever delt with. He answered all our questions politely, friendly and with respect. Excellent car buying experience. Thank you David Renard. You get our vote for the best sales rep. in our 50+ years of car buying!
Great team who gave me a fantastic deal on a new SUV. More inventory and selection, as well as best prices compared to folks in the Bay Area. I worked with Andres, David,Grant and Antonio… all honest and patient salesmen. Would absolutely drive 2hs to work with this team again!
Garrett was amazing and helpful. I was able to get the car I wanted and we were able to make it work with my budget.
One of the best and eastiest experience buying another new car. Thank you for all the help Vanessa!!
Vanessa did a wonderful job on selling one of my favorite cars, Miata ND2 Club with BBS/Brembo/Recaro package. Amazing experience, Seamless sale, would come here again for my next car.
We were well taken care of from first contact to driving off of the lot. Never got the feeling that we were dealing with a “slick car dealership “ and our business was actually appreciated.
Fast and efficient service. Helped us with the car we wanted. Provided us with different options to purchase our car. Super nice and considerate staff. Would highly recommend purchasing your next car at this dealership.
Dealership was clean and festive for the holidays. The staff were accommodating and considerate when helping us find a new car.
Eric made the process seamless! I would make sure to ask for him when you visit Mazda Elk Grove!
I knew I wanted a new Mazda and I was referred to David Renard by my son. My son and his wife purchased a new Mazda around Thanksgiving. I told David what I was looking for and he found the perfect car I wanted. There was no pressure, very comfortable friendly environment. Thank you so much. Barbara P.
Kevin was fast and friendly in getting everything set up for us. When we got there the car was ready to go. We just had to sign a few papers and we were on our way. There was no pressure to buy extras, etc. Very straightforward and friendly.
Great customer service and very friendly. Willing to work with you in every possible way. Second time coming to this dealership and none can compare to the customer service.
They didn't constantly try to up sale you and it was a no pressure environment.
David is a truly wonderful salesman. He is thoughtful, knowledgeable, and very personable. I told him what I wanted and he made it happen. I now have the car I wanted in the beautiful Soul Red I fell in love with. I highly recommend David to all who want to get the best treatment from a very nice person.
Wonderful service. Jarell was exceptional, transparent, and customer oriented. He went above and beyond in getting us a car that fitted our criteria. Although there was a mixup on interior leather options, Jarell was willing to help us find the right car that matched our specifications. Ultimately, the mix up worked well for our family since we liked the terracotta better than the black. We purchased a cx-50. Jarell and I negotiated 90% of the sale over text. He provided price breakdowns at every turn. He even ran multiple configurations of down payments, interest rates, etc just so I have all ...
Everyone works here are professionally and friendly! I'm very satisfied with the whole process purchasing the car!
Had a wonderful experience at Mazda of Elk Grove! They were all very helpful in assisting my family with getting our first brand new car ever. We informed them about what we were looking for and David and Eric were very helpful with answering all and any questions we had. The process was very easy going and we were able to get in and out in a reasonable time. The financing went smooth and they were very respectful and not pushy like how some other dealerships can be sometimes. And best of all no ridiculous markups on the vehicles. Would ...
Kevin, Eric, Taylor and the team were outstanding during my purchase of my vehicle. The staff was kind, considerate and most importantly very efficient during the purchase of my vehicle.
We were so lucky to have David as our sell man. He was very knowledgeable & very helpful. We were very happy with with the whole process. Kevin & Tammy Baroni
Jarell is the man. Would love to work with him again wherever he goes. Overall the staff was very friendly and the facility was in excellent condition. Very positive experience overall marking my first Mazda purchase. Let's go!