Customer Reviews
Eric was a pleasure to work with. Super friendly, very informative and did I a great job walking us thru the car features and getting everything set up before we left. Great guy and great staff at Mazda of Elk Grove!
Eric was very helpful and accommodating on the phone and in person. Talked to him late in the day, and saw him the very next morning.
Elk Grove Mazda has great service all around. I have gone back a few different times to upgrade vehicles and each time I walk out feeling taken care of. Nick specifically helped me out in the process of buying an cx-9 and he was great, he listed to what I was looking for and found the car that worked for me. Definitely Recommend! file:///var/mobile/Library/SMS/Attachments/68/08/101D081C-2C60-4094-80EE-52F7AF13B5E5/IMG_2106.jpeg
Awesome service with an awesome guy! We met Jarell Boyd at Mazda Elk Grove. He is extremely knowlegeable and professional. Jarell ensures that all of my needs are met. He is not pushy just to make the sale. He goes the extra mile to help and suggests the car that will best suit my need. I like my new CX 30 turbo. Very much appreciated, Jarell. Keep it up. 👍
Great service I got a Mazda 3 for exactly MSRP price and they delivered the car well.
Buying a car from Kevin with Mazda of Elk Grove was quick, easy, and painless! Thank you- I will be returning in the future!
Great experience working with Eric. Kind person to deal with and to the point. Thank you
David is outstanding! He was extremely helpful before, during, and after the sale! Always quick to respond whether you contact him via phone, text, or email. The entire purchasing process was a breeze.
We had an amazing experience at Mazda Elk Grove! We had a good idea of what we wanted and Nick made it happen smoothly. He is very knowledgeable and answered all of our questions.
We were very pleased with Eric and the dealership. Will definitely recommend and will use in the future if necessary
Garrett was very helpful to my wife and gave her respect. We’ve had past poor experiences with other car salesman that gave her no attention because she is a woman. We did not have this experience with Garrett. Would definitely go back to him.
The whole experience of purchasing a new vehicle was awesome and Jim Trenner was committed in providing customer satisfaction till we drove off the lot. Kudos to Francisco, Yasmeen and Jim for making us comfortable the entire time.
Jarell was awesome! I wasn't settled on Mazda. I only came in to test drive to see if it was an option. Jarell shared a wealth of knowledge about the brand and the CX-5 I test drove. By the end of the test drive, I was sold. He worked extremely hard to get me in the car I wanted. All around excellent, 5 star experience.
Super wonderful folks here. Very friendly and very fair. Jarrell is one of the nicest sales people I've ever had the pleasure of working with. He was very good with answering our questions and helping us through the process. And Taylor in finance was super straight forward and didn't push unnecessary things onto us. Very nice folks at this dealership and no "dealer adjusted" mark-up crap that everyone else is pulling.
Coming here was the best decision! Kevin Burke helped me and my boyfriend find my perfect car ! Hands down the best customer service here from all the staff ! They turned my car buying experience into such a great day . Never going anywhere else for a Mazda or any car ! Thank you to everyone here for all that they do !!!
The dealership was amazing. Fast, informative, and reliable. They upsold very little, and allowed me to say yes or no without being pushy.
Garrett is so so helpful!! The car purchasing procedure is super smooth with him. Got the deal done within just one day, and Garret drove the car all the way from Elk Grove to meet us at San Jose!! He saved us so much time with his effort. Thank you Garret!
Jaik never stopped to get me the best deal. He was informative and helpful. He answered all of my questions and made sure I was comfortable with my purchase!
Very reasonable price offer compared with other dealers. Also Garrett helped us save a lot of time!
Thank you Garrett for the excellent customer service. Treated us like a member of the family! We found the car we were looking for at a great price and won't hesitate to return when we need another vehicle.
Nick was extremely easy to work with, very friendly, knowledgeable, and not pushy like other salesmen.
Loving my new Mazda zoom zoom. Best prices around, lovely facility and Eric was very knowledgeable and helped me with a great price.
I originally was scheduled with Garrett but because this dealer was in demand on Friday, but Nick gracefully took over our service. He was great! He is a personable guy and was extremely knowledgeable about all the specs of the CX-30 I was interested in. I highly recommended asking for him. The atmosphere to this dealership in Elk Grove is very chill, no one is pushy, just feels like a big family. Book an appointment, they will take care of you from start to finish.
I was lucky enough to work with Jaik at Mazda of Elk Grove. I found a certified used vehicle i wanted here, and Jaik made it happen! Literally! Jaik was super communicative and always available. Making the whole experience super quick and hassle free. If you are looking for an easy going, stress free car buying experience I highly recommend you visit MAZDA OF ELK GROVE and ask for Jaik! I'll be working with this team again the next time I'm in need of a car! Thank you Jaik and Mazda of Elk Grove.
Garrett O was smacking!!! I absolutely love my new CX-5 Carbon Edition and he made the process so simple! I walked away feeling like I made a solid choice knowing Garrett provided me with the best deal! Thank you so much for getting me into my new car!!! I will definitely send friends in the market your way and directly to Garrett!
Have bought two cars here and it has always been a great experience, Taylor with Financing is great! Highly recommended.
So far my experience with this Service Center has been to schedule and re-schedule a service related to a recently purchased vehicle. All the re-schedules have been on me essentially but every time Christina (Brown) has been the absolute greatest and most pleasant person I have ever encountered. I cannot wait to see how fantastic the experience is! Update 6/3 service appt did not disappoint. I was promptly checked in and helped by Danny. He offered a rental vehicle and kept me up to speed on ETA for my vehicle. Pleasant experience. Still 10/10!
Great selection of different models! Helpful staff! Mazda has a great build quality and the price makes the value unbeatable!
David Renard was the best salesperson I have ever worked with. He was responsive to my original online inquiry and I loved how I received a video ASAP. He was extremely knowledgeable, professional and pleasant to work with. I was able to walk away with the car of my dreams. I highly recommend him!
Provide Good service. Everyone is very friendly. Explain and answer my questions fast and accurate. Very satisfied.
Eric was great to work with and had excellent knowledge of the vehicles we wanted to look at. Not only that, but he was patient and listened to what we were looking for.
Garrett was extremely helpful and personable during the entire process; I'd highly recommend him to anyone looking to get a new car!!! He made sure I was in a car that I liked and showed me all the cool features of the car. I'll definitely come back in the future.
Fantastic and amazing service. Staff is awesome and helpful. Always willing to help customers out
The experience was great and Eric was great. I’d definitely go back to Mazda of Elk Grove again.
JIM trenner is an excellent resource for consumers. He took care of us like a family. Finance department also delivered excellent service by Francisco...
Upgraded my Cx-5 this past weekend at Elk Grove Mazda. Coincidentally (or not) it’s where I purchased my 2015 Mazda eight years ago! It was a wonderful experience then and a great experience now!
Easiest and quickest car buying experience I’ve ever had, in my nearly 30 years of buying cars at dealerships. our sales person Kevin Burke did 90% of the work via phone/text/email before we came into the dealership. The entire process was quick and painless. Seriously, no joke, this was the best.
My experience with this dealership was the best I’ve ever had buying brand new car. Jaik was very helpful very knowledgeable and professional. I highly recommend this dealership to anyone who is looking good care cos they take care of you here at Mazda Elk Grove. Tyler the finance guy was awesome and very kind. I’m glad I chose Mazda. Got the car I wanted and I love it.
Great service, friendly and knowledgeable staff. Garrett and Jaik were extremely helpful, attentive and professional
Easiest car buying process ever! Kevin made the process simple, straightforward, and seamless. Highly recommend!
David was a great salesman and professional all the way through! We are very happy with our Mazda and we were so happy to be doing business with David!
Wonderful experience with Nick and the internet sales team at Elk Grove Mazda. Loved their responsiveness, willingness to communicate over text and email versus the typical "why don't you come down here and talk about it?" bs from most dealers. Allowed us to fit buying a vehicle into our busy lives. An added bonus was Nick bring the car to our house for a test drive. That enabled us to explore the vehicle in a familiar neighborhood and even do simple things like make sure the stroller fits and making sure it fits in the drive way. ...
Very welcoming environment, clean, and all staff are helpful. Would recommend coming here any time
David Bernard was amazing!!! Immediately felt comfortable with the buying process, deserves 10 stars approval
I was helped by Nick Ishihara. He was extremely helpful throughout my whole process. Got me the exact car I wanted with no hassle. I will be back.
Wonderful experience from start to finish, everyone involved made the process stress and hassle free. I highly recommend this dealership to anyone in the market for a vehicle. Thanks again Mazda Of Elk Grove.
Remarkable customer service by the awesome team. We had an amazing experience with the sales manager Jarell who was above and beyond our expectations, he was all over the place making sure that we get the best customer care!! HUGE THANKS TO YOU JARELL. Taylor Finance Manager was absolutely helpful and very professional. We really appreciated his great customer service and his willingness to help. Thank you Mazda Elk Grove team for making our day very special!!
Garret made the process to buy out my lease easy. He brought paperwork to me. Everything done fast and easy.
I loved how there was no pressure from any of the sales people like with most dealerships. I had an appointment with one person and they handled everything. I would definitely return for future car purchases!
I had the pleasure of working with David Renard, an exceptional internet car sales agent, and I couldn't be more impressed with the service provided. From the beginning of the car buying process until the end, David demonstrated a high level of professionalism, expertise, and excellent communication skills. What stood out to me was David's willingness to openly discuss the price and provide detailed car information using various internet communication channels. This made it convenient for me as a customer, as I was able to receive all the necessary information and discuss pricing options without any hassle. When ...
Garret was the one to help us and he was wonderful. Services and everything was great even though it was super busy. We had a great experience and will definitely be coming back.
Outstanding sales and finance personnel. We felt helped in the process from the beginning to the end!
Mazda of Elk Grove had a good selection and excellent pricing. Kevin Burke was quick to reach out to me and get me a good deal when I started looking for CX-30s in base trim that are hard to find. It was worth the long drive from Bay Area
Garrett was fantastic! Very helpful and tried to help as many people as he could on a very busy day.
Elk Grove Mazda is a top notch dealership. Fantastic employees. Clean facility. Comfortable waiting area.
Excellent service and excellent dealers that made my purchasing decision easier by providing all the information I needed.
Everyone here is incredibly helpful, Garrett is absolutely phenomenal and someone to really trust. The whole experience was incredibly smooth, even when we weren’t originally expecting to leave with a new car when we showed up.
Chris in the Service Dept. was phenomenal! Very professional, knowledgeable and...HONEST. I really appreciated his guidance.
Had a great experience with the sales team at Mazda Elk Grove Mr. Jarell Boyd in particular. He was very helpful in helping us navigate the mine fields of buying/and/or leasing a vehicle. We were really impressed with his straightforward approach and professionalism! He provided insightful information and suggestions. Thank You Mr. Boyd! You’re the best. I would recommend that you contact him for your vehicle needs.
This was my second Mazda purchase from Elk Grove. The dealership experience was good. The process took about 2.5 hours in total. Andres was a very easy salesman to work with. He was helpful and informative but not pushy. Finance process was above average also. Standard F&I add-ons were offered but not aggressively pushed. If I’m in the market for another Mazda in the future, I would gladly work with Andres again.
Mr. Jarell Boyd is a great addition to the Mazda Elk Grove team! Check him out! He’s honest and a pleasure to do business with. I recommend him highly. He’s knowledgeable and provided excellent information and service.
Vanessa was the best sales person i’ve ever worked with! She treated my parents and I like family and fought extra hard for us to get a special rate. I would buy a car from her a million times over. Truly went above and beyond & deserves so much recognition for the amazing warm person she is. A true delight.
Mazda of elk grove was awesome. Vanessa went above and beyond to ensure I got the car I wanted and when I wanted it. She showed me every feature on my new Mazda cx30 and made it a great experience
After searching around different dealerships, we met Jon, who was by far the most painless sales rep we met with. Jon was fair and helped answer all of our questions. As a first time car buyer, the last thing I wanted was for someone to constantly try to up sell me or push me to buy a car I wasn’t satisfied with. Jon was patient and helped me find the car that checked all my boxes and stayed in budget. I definitely recommend!
The team and the location was friendly and inviting. Garret and Taylor were great help and will be going to them for any Mazda/Vehicle needs.
Amazing experience! Kevin was a pleasure to work with, he made the process very easy for a first time car buyer. Unlike other dealers I’ve tried to work with at other dealerships, he was not pushy at all and met me where I was at. Great service, very easy to communicate with. I’d recommend him to anyone.
Garrett was great! Very nice and excellent customer service. Explained everything to my daughter Victoria and me. The buying of her new Mazda was great. And Taylor the finance manager was great too. The whole experience was 5 stars. Thank you
The Mazda dealership is really nice and clean. Everyone is very friendly and helpful. Garrett was very helpful during my time when trying to get the I wanted. The dealership didn't have the car I wanted at the dealership, but they found the one I wanted and got it there the next day! My experience here was great!
We had a great experience working with Jaik Willmon. He was very helpful and got us into a car we really liked.
I appreciate how easy it was to purchase my vehicle and the level of customer service was better than I have experienced at other dealerships. Even some hiccups with my trade-in didn’t stop the deal from moving forward. Garrett was great at moving the process along.
Garrett was open, honest and personable. Great experience buying our SECOND car from Mazda and I would definitely recommend to others.
Great service from everyone involved: Kevin, Jarell, and Taylor. Thank you for making this process so seemless!
Garrett was a great salesman. We had a $$ amount we couldn’t go past and he made that happen. Thank you
Elk Grove Mazda had a full stock of vehicles that I was shopping for which is rare in todays market. I was impressed by the knowledge and friendliness of all members of the staff that assisted me in my purchase
I just wanted to take a moment to acknowledge Vu, the internet sales manager. Out of all the dealerships we reached out to, Vu was the most responsive and gave our interactions a personal touch that is extremely rare to find these days. Vu took the time to send personalized videos showing some of the cars I was interested in. I will say that Mazda Elk Grove also offers an extended power train warranty which is all but non-existent elsewhere. Thank you Vu!
Very clean dealership, great salesman and service dept. took my 2021 here and I’ll now bring my 2023
Jim was great. I drove from out of town to make this purchase and him and his team made the process quick and easy!
We worked with David Renard who is a total professional. His knowledge of our vehicle and willingness to educate us was first class. The whole process from start to finish was very easy and enjoyable.
Nice & professiona people especially, the salse manager: Garrett is really a nice and professional gentleman
Always professional! They take the time to explain everything down to the “T” I would recommend Elk Grove Mazda to anyone who asks.
David was awesome! Was incredibly helpful and patient through the entirety of the car buying process. Will most definitely return!
Amazingly fast service, very professional, Garrett was amazing to work with. Made the whole process easy electronically and I was able to pick my new car up when it was all done, would highly recommend!
Awesome, Super Friendly, Knowledgeable of their products , Caring, Always Pleasant, Easy to work with,Great Dealership.
Garrett and Nick were great to work with! All of the staff are friendly and very helpful. They definitely made the car buying experience a great one. I highly recommend this dealership!
i got the resistall treatment done to my car. they gave me a loaner vehicle while the service was getting done, which was super helpful! they returned the car with the interior completely cleaned and detailed. everyone was so helpful and friendly! thankyou mazda of elk grove !
Garrett and Jon were wonderful to work with! They were easy to get ahold of, worked with me on my trade-in, and ultimately got me the best deal possible so that I could drive off the lot the same day!
Garrett and Jon were wonderful to work with! They were easy to get ahold of, worked with me on my trade-in, and ultimately for me the best possible deal so that I could drive off the lot the same day!
Excellent customer service. This is my third Mazda I have bought from Garrett. I love his honesty and professionalism. Highly recommend!
Vu Huynh's great video work brought me in to look. Once there, Vanessa took me on a test drive, answered all my questions, took care of business and sent me home with a new car. This is a great place to shop with a building full of terrific people to help. No dealer markup and no add ons - I love it. Thanks for a great experience.
Vanessa was EXCELLENT!! From the moment I called Mazda with a question to even after I drove off the lot with my new vehicle, she has been super helpful. Her customer service & care really made me feel like she cared about my purchase & me being happy with every single thing. Mazda & Vanessa have out done themselves!! I will go to Mazda again & would recommend any family & friends!
Great first time car buying experience! Was able to find the perfect car for me. Thank you so much!
Garrett went far above and beyond what we expected for our purchase of a used car. I honestly don’t think you could have a better car buying experience. There was no pressure to buy, he sent personal videos of things being repaired (at no charge to us) and when the car was going through detail. He filled the gas tank and drove it to us, two hours away from the dealership (again, at no charge)! Garrett Oxnaes is the person you want to do business with if you’re in the market for a vehicle.
Best dealership buying experience ever! Garrett was amazing, and even delivered the car to us 2 hours away. We did the paperwork on our kitchen table, so nice. Will tell our friends about Mazda of Elk Grove.
Great customer service from all the service team! But didn't like the sales side, as when i looked for a new car. Didn't see many prices on window and felt more that I was trying to be sold and have to go inside and talk to a sales person to get prices. But again if you need work done service side 5stars sales side 1stars
The whole dealership, including Garrett and others, were great at helping me purchase my car and dealt with any issues I had. He even delivered the car for free because we were a single car family purchasing our second car and had no way to drive it home!
They are very friendly and helpful. They answered all my questions and very understanding. I would recommend this place.
Jaik Willmon consistently provides top notch professional and honest service. This is our fourth purchase from Mazda of EG.
Amazing experience, thanks. Great vibes, will come back and refer others. Again thanks for everything
I had an amazing experience at Elk Grove Mazda buying a new vehicle for my family! The second I called the dealership Nick Ishihara picked up the phone and was extremely personable! He answered all my questions and made sure my vehicle was a perfect fit before driving from out of town. Once I got to the dealership he made sure I felt comfortable and right at home. When it came down to business he made the test drive fun, and made sure to get the best value for my trade in! When it came down to paperwork Taylor was ...