Customer Reviews
Great team at this dealership! And soup to nuts my experience was top notch. The website - great! I saw a new Zircon Sand 2024 Mazda MX 5 Miata RF and I KNEW what I wanted it. But I was also looking at a blue one at a different dealership. When I called Elk Grove I got John C and he was great through he sent me a video he took of the car and sent it to me. I came (from Petaluma) out to Elk Grove on a Sunday. He wasn't working there that day but had the car out ...
Great team at this dealership! And soup to nuts my experience was top notch. The website - great! I saw a new Zircon Sand 2024 Mazda MX 5 Miata RF and I KNEW what I wanted it. But I was also looking at a blue one at a different dealership. When I called Elk Grove I got John C and he was great through he sent me a video he took of the car and sent it to me. I came (from Petaluma) out to Elk Grove on a Sunday. He wasn't working there that day but had the car out ...
Top notch dealership at Elk Grove Mazda! Let me explain why. Iām from Petaluma, CA and was specifically looking for a new (2024/2025) Mazda MX-5 Miata RF. But I wanted a unique color. There was a blue one at Marin Mazda and a Zircon Sand one at Elk Grove. I spoke with John on the phone at Elk Grove and he sent me a video of the zircon sand one. I came out on a Sunday and the car had been pulled out front. John wasnāt working that day but I was lucky enough to have Duc help me ...
Eric was great! Very easy going, honest, and kind. This is the best car buying experience we've had. He listened to what we wanted and helped us find it. We love our new car! Thanks Eric!
Duc Nguyen was super helpful and patient during our test drive. The process to purchase my new Mazda CX 5 was smooth and he explained everything very well. We are very satisfied with the Mazda dealer service we received. We would gladly recommend Duc and this dealership to others too.
My sales Duc is very friendly to work with. Easy to communicate. We are satisfy his service.
Dealership had a good selection of cx 50 hybrids. The sales staff were helpful and responsive. We are thrilled with the new cx 50.
Henry and Garrett were great. Very responsive and helpful. We got the car we wanted, and had a great car buying experience. We're thrilled withe car.
Very knowledgeable and nice sales people
Always informed!
Easy process. Eric was very informative and patient with us and made the buying process go very smoothly.
Duk Nguyen was great salesman. He took the time to show us the features of the car. The buying process went smoothly and we are pleased with it all
Garett was the bestāthorough, efficient, knowledgeable, and made buying my Mazda CX-9 seamless.
I had an amazing experience working with Garett at Mazda Elk Grove! He was incredibly knowledgeable, thorough, and patient throughout the entire process. Garett took the time to explain all the ins and outs of each vehicle and really helped me find the best car that fit both my needs and my budget. The whole experience was super seamless and stress-free. If you're looking for someone who truly knows their stuff and genuinely cares about helping you, I highly recommend asking for Garett!
Shoutout to Garrett - A Truly Exceptional Salesperson I worked with Garrett to purchase a CX-9, and I can't say enough good things about him. From start to finish, he made the process feel easy, transparent, and completely tailored to me and my family's needs. He actually listened--not something you always find when buying a car. Garrett was incredibly knowledgeable and took the time to walk me through everything without any pressure or pushy tactics. He wasn't focused on upselling or inflating the price--he was focused on making sure I drove away in something that made sense ...
5 Stars ā Best Car Buying Experience Ever! I purchased a CX-9 today from Garrett at Mazda, and I can honestly say it was the best experience Iāve ever had with a salesperson or at a dealership. Garrett was attentive, respectful, and genuinely cared about finding the right fit for my family. He took the time to listen to my needs and concerns, and it was clear he had deep knowledge about the vehicles. What really stood out was how he thoughtfully incorporated different aspects of my familyās lifestyle into the purchase, making sure the car would suit us long-term. ...
Straight forward communication saved us a lot of time. We had great experience, nice job!
I want to thank Eric Fernandez for helping me find my new 2025 CX90. Tgeee was no pressure and he was very thorough with showing me the details of my new SUV. Eric even showed up the next day on his day off while I finalized my purchase. Thank you Eric!
Eric helped me out with finding a new car and he made the experience very enjoyable! He was very patient and understanding of what I was looking for. I would recommend coming here!
We went to Mazda of Elk Grove looking for a CX-5. Eric helped us find just the right one. He was responsive, answered our questions, was very thorough, and was kind and relatable. During negotiations, there were no high pressure sales tactics which was nice. We took the time we needed to make sure we were comfortable with the purchase. Eric made the process of buying a car as easy and painless as possible. We appreciate Eric's help, and we are loving our new SUV!
Garrett Oxnaes is as good as everyone is saying here. Super responsive over email, phone or text. I made the 100 mile drive not knowing what to expect and drove off with a new Miata.
Easy process and super helpful. Garrett is very responsive over email and listens to customers.
they were super accommodating to me and my dad, eric helped us and was honest about the differences between the cars we were looking at. as a first time car buyer i was pretty nervous but everyone was so nice. i would definitely recommend to family and friends.
Buying a car from Mazda of Elk Grove was easy and a great experience. I was able to text Christian my salesperson with questions after I test drove the model I was looking at. When it came time to purchase, the whole process was very smooth.
I purchased my Mazda CX5 new at Elk Grove Mazda. I've done every service there and have always had great experience. This last service found a problem beyond what I thought was going on and they stepped up and took the sting out of the repair cost. I paid 1/10 of the estimated repair. Great team who liook for solutions.
Love our new Mazda CX5! Thank you Garrett!!! You did such a great job helping us find our beautiful car!!
This was our first experience at the mazda dealer, and it was great! Was a super bust Saturday but it didn't stop Garrett from helping us pick out the perfect car for us!
Garrett is always such a great salesman and made for such a smooth car buying experience. I can always rely on him for any of my car needs as he's consistently helpful and keeps the process stress-free!
Garrett is always such a great salesman and made for such a smooth car buying experience. I can always rely on him for any of my car needs as heās consistently helpful and keeps the process stress-free!
Duc was great! He was super friendly and knowledgeable in his field. He took his time to go over everything with us. I didnāt feel pressured to make a purchase at all with Duc, which made me feel at ease, especially at a car dealer shop!
I've bought 3 cars from Elk Grove Mazda over the past decade and their excellent customer service is what keeps me coming back time and time again. This time Eric really helped me out and got my vehicle ready (with options added) ahead of my arrival on short notice, and went out of their way to accommodate my tight timeline since I was only in town for a day. I honestly love coming here and every time has been a fantastic experience. Highly recommend!
Always a great experience at this place. My brother bought his CX90 PHEV with Garrett last year and when we decided to buy my son a new vehicle, we went straight to him. Garrett makes sure he answers all your questions anf didn't make you feel awkward. Everything about the transaction went very smooth and easy. He made sure we did not go over our budget.. He was off the clock i think at 5 pm. By that time, our paperwork was with financing already. He could've just handed us off to someone else so he can get home ...
This is my fourth lease through Mazda EG! Iāve been working with Garrett over the last couple of years and have loved all my cars.
Garett was absolutely amazing.. My 5th lease and he never disappoints .. Everyone is extremely helpful and welcoming
This is the first time Iāve gotten a brand new car thatās fully mine - not a mom-mobile. I made the negotiations without my husband on my arm, and I got exactly what I wanted (no compromises) at the price I wanted. And you know who ended up selling it to me? The same guy who sold us our minivan 11 years ago. Garrett at Mazda of Elk Grove. It wasnāt personal. I like the guy, but car buying is a game and I really searched for the best deal. I talked with lots of salespeople at different ...
Garrett was incredibly helpful in guiding me toward the perfect car for my lifestyle. He took the time to understand my needs, answered all my questions with patience, and made the entire process smooth and stress-free. I highly recommend working with him if you're looking for a knowledgeable and friendly car-buying experience!
Eric over at Elk Grove mazda was really wonderful. He listened to what we were asking for in our new car and not teying to upsell us for something we did not need. He surely was very efficientand very well versed with his product. He was very patient and went over all the step and kept us informed of the whole process. I am so glad we got this opportunity to work with him and Jaik in Finance. Thank you so much
We have purchased 3 cars from Elk Grove Mazda. Garrett has always gone above and beyond to exceed expectations! He got us the the exact vehicle we wanted, and saved us a ton of $. Ask for him.
Even tho I live in Hawaii, I bought my car from Mazda of ElkGrove! Need I say more? Everything was done on the phone and online. Garrett's follow thru, attention to detail, and professionalism were imbued with the Aloha Spirit. Now I'm happily enJoying my new ride - you're next!
After waiving options on entering the compact SUV world, I ultimately decided that Mazda was the route to go and Elk Grove was the dealership to do business with. I was assisted by John Candelaria & he did everything he could to make my buying experience a success. Easy going, personable, & willing to meet my needs. Thanks John & the team at Mazda of Elk Grove! Keep up the good work! Salute!
Danny made my entire experience smooth. He advocated for me and my car and I couldnāt have asked for a better rep!
David was amazing! I would recommend him in an instant. He really knew allot about Mazda cars all the super neat safety features
David was professional but never pushy. Buying a new vehicle can feel intimidating but he went above and beyond to answer all of my questions and made this experience comfortable and seamless! I would recommend working with him to anyone looking to purchase a vehilce!
I love Mazda Elk Grove been a customer since 2017 and so grateful that I came here. This is the best place ever if you're looking for a car please go to Garrett for all your car needs he's always working miracles check him out!!! Been going to him since 2017 and I always get into new cars because of him he's the best!
Garrett is your go to for all your car needs! Heās the best heās super knowledgeable and know his stuff and always getting the best deal for you
We just bought our 3rd vehicle from Garrett at Elk Grove Mazda. There's a reason we keep coming back to Garrett. He listens to our needs and delivers. He goes above and beyond EVERY TIME. With Mazda, we get a great quality vehicle for the best price. He has a forever customer
We just bought our 3rd vehicle from Garrett at Elk Grove Mazda. Thereās a reason we keep coming back to Garrett. He listens to our needs and delivers. He goes above and beyond EVERY TIME. With Mazda, we get a great quality vehicle for the best price. He has a forever customer
(Translated by Google) Lyft does not provide service for distances greater than 10 miles, which can lead to long waits at the dealer. (Original) No brinda servicio de Lyft en distancias mayores de 10 millas, lo que hacen esperar mucho tiempo en el dealer
The dealership provided me courteous, professional service and attention in a non-pressure environment. I has opportunity to test drive the vehicle I ultimately purchased on multiple occasions. Duc, my sales associate was prompt and professional. My questions were answered to my satisfaction. I appreciated the time and energy Duc and others spent to build a relationship with me. I would be happy to purchase future vehicles from Mazda of Elk Grove.
Garrett was so helpful on every aspect of finding the right car And explaining all the nuances of what financing I wanted. Was really a very hassle free experience that I really appreciate!
Garrett was so helpful on every phase of the process of buying a nice car. Very well informed on all aspects of buying.
I love the service at EG Mazda. Eric was awesome and helped us buy two cars. He showed us how to work everything and explained it all. Was a great car buying experience!!
Amazing and hassle-free experience. The team was really transparent and welcoming to the customers. They were ready to help and provide a good shopping experience
Duc was very knowledgeable and helpful. He took his time explaining the features on the vehicle and answered all of our questions. He made us feel comfortable and was not high pressure. We didnāt intend on purchasing that day, but ended up doing so. Duc and the dealership are easy to work with.
We purchased our leased vehicle and Garrett was a pleasure to work with. he gave us different options for payment/down payment so we could make a decision on what worked best for us. This was our 3rd time using Garrett for a transaction and he's always so easy to work with and no pressure. highly recommend working with him
Always a pleasure working with Garrett! This is our 3rd transaction with him and he is so easy to work with.
Great experience! Garrett was super responsive, very helpful and delivered exactly what he offered! Process was quick and easy. Love our new car and highly recommend Elk Grive Mazda and Garrett!
Thank you Fang for the DPAL to get our customers taken care of so quickly! We weren't expecting this to arrive so fast!
Iāve been going to this location for years now and Fang has been my go-to parts guy. Heās always got a smile on his face and knows his stuff. Thanks, Fang!
John was straight forward and informative throughout the whole buying process. I would highly recommend.
David was great to work with and he made the overall process enjoyable. Would definitely recommend him to anyone interested in buying a new car.
Our salesman did a great job explaining the process of purchasing and answering our questions. No sales pressure, just straightforward transaction in buying a car. The dealership was clean with a large inventory of vehicles. The only minor negative I have, is that they weren't up to speed on what Mazda was offering as incentives. We received a promotion the same day we purchased and our salesman acknowledged it after we showed it to him and he verified approval with management. When we started with financial process, the gentleman did not have the incentive included in our contract. We ...
Our salesman was Garrett Oxnaes he did a very good job overall with our purchase. He followed up quickly with information and once onsite spent time educating us about the car as well as took his time to answer all of our questions. I would recommend Elk Grove Mazda. We have two Mazda dealers closer to our home, but chose Elk Grove to buy based on our experience with Garrett and the dealership reviews.
Had a really good experience working with Garrett. Very straight forward and pleasant. And very responsive in the first few days of owning a new Mazda! Will come back to Elk Grove again.
Well I like going here because the team is friendly and they know my car so I trust that they can fix any issues with it. The only thing that bothers me is the cost of the services. It can easily become very expensive!
I had an amazing experience working with Garrett. From the start, he listened to what I was looking for and made the entire process so easy. After our initial call to the dealership, he quickly sent over listings via text, which was super convenient and personable. When we came into the dealership a couple of days later, he helped me find the perfect car for meāno pressure, just great guidance. I really appreciate his professionalism, patience, and attention to detail. If youāre looking for a stress free car buying experience - I highly recommend Garrett.
I went to elk grove's mazda with a plan of getting pre owned cx-50. But I was fortunate, there was a cx-9 waiting for me in the lot. David helped me take the vehicle for a test drive. i liked the vehicle and went on to negotiate to buy the pre-owned cx-9. David sat through the whole process with me explaining each and every aspect of the vehicle. He clearly explained what I am getting with the product and what I am not getting with the product. I had ample time to make a decision whether or not to ...
This guy is the best never a wrong part ordered when I need it or the infamous back ordered excuse. If you need a part this guy will make it happen.
Not only was there amazing hospitality for those staying while their cars were serviced, they also sent a detailed video of everything they did to my car. Was really a great experience
Fang always has the best customer service. Always super knowledgeable and always eager to help. I will continue to come to this dealer to work with Fang.
David was a pleasure to work with. Within a week it went from not possible to getting a deal done! Very honest. Charming. And easy to work with! Absolutely recommend him!!
Fang in the parts department is very knowledgeable and always makes sure i get all the parts i need and get them quickly.
David was fantastic during our entire purchasing experience. He was attentive, trustworthy and friendly. Would recommend anyone looking for a Mazda to contact him - you wonāt be disappointed!
Garett made my car-buying experience seamlessātransparent, kind, and helpful. Iāll always return to Mazda!
I had an amazing experience purchasing my 2025 Mazda CX-5! After visiting other dealerships, including Toyota of Elk Grove (which had almost no inventory and no assistance) and Toyota of Roseville (where I felt they were trying to take advantage of me with a high APR and high payments on a used 2022 Avalon with 61K miles), Mazda was a breath of fresh air. Garett and the team made the entire process smooth and stress-free. He was kind, transparent, and explained every step thoroughly, making sure I was comfortable and confident in my decision. Unlike my previous experiences, I truly felt like ...
Excellent peopleā¦excellent service !! The way it should be !! Youāve served me well over the years !!
Recently I had a great, efficient experience purchasing a Mazda CX5. Garrett was very knowledgeable and helpful during the whole process and especially my test drive. I expressed my need for safety features around the car and had questions about the back up camera. He had me sit in the car while he walked by the back and side the to show the mild beeping noise that alerted me when a person or a car was in the way. This really eased my concerns. Ovais in finance was also very nice and made the signing of all the paperwork easier. ...
Garret helped us so much and really thankful John suggested him! Everyone was nice and respectful as well!
The service at Mazda of Elk Grove is top notch. Fang, Bill, and Kao in the parts department always go above and beyond. Chris in service is the man!! And Garrett the salesman has been amazing. You guys are genuinely the best in the game. Keep up the hard work!
Danny is always on top of his game. Ever since we got our CX 5, weāve gone to Danny for service. Danny and the service team has always been exceptional and very informative. He is like my favorite Vietnamese sandwich with extra pate at Paris Banh Mi, I always have to get the same one!
Needed a part and Fang was very helpful and knowledgeable. He helped me get my part and now my car is back to it's good ol self. His service was great and very professional and helpful. Will definitely be back and making sure I go to him again for help.
Fang is excellent and very professional. He gives us that warm feeling like youāre sitting in front of the chimney after a windy and rainy day. We know he take care of us every time. He is my go to guy and would like to recommending him to everyone.
Everybody was so nice and courteous, and I felt comfortable while looking at the vehicle. I was interested in purchasing the vehicle I wanted and I got above and beyond service.
Great Dealership with very knowledgeable staff. Fang in the parts department take great care of our needs and our go to parts counterman!
Services have always been great. Fang goes above and beyond to ensure that parts I needed were available and the communication has always prompt and timely.
Shout out to Garret Oxnaes for not being such an amazing person but very helpful. Glad John suggested him to us
"I have had the pleasure of working with Fang for several years, and I can confidently say he is an exceptional professional. His vast knowledge and expertise are unmatched, and he consistently goes above and beyond to ensure everything is done correctly. Fang is incredibly patient and always willing to lend a helping hand, no matter the task. His dedication to making sure transitions are smooth and seamless truly sets him apart. It's been a fantastic experience working with him, and I highly recommend him to anyone looking for someone who truly cares about getting things right."
Will be returning š
Garrett was great!!! Helped me get the exact car I wanted with the monthly payments I wanted. All within 2 days. If you're looking online I would definitely reach out to him for any questions, very up front and no hidden agenda.
Garrett was great!!! Helped me get the exact car I wanted with the monthly payments I wanted. All within 2 days. If you're looking online I would definitely reach out to him for any questions, very up front and no hidden agenda.
Garrett was great!!! Helped me get the exact car I wanted with the monthly payments I wanted. All within 2 days. If you're looking online I would definitely reach out to him for any questions, very up front and no hidden agenda.
The parts team over there is amazing. Bob, Bill, Kao, Fend & Lloy are incredible. Best Mazda dealership around
Seamless, courteous, attentive, professional, and pleasant experience. Chris was welcoming and efficient with both intake and exit of this service transactional. A continuation of the excellent and caring staff from the time I purchased the car with Garrett to the first service visit. I'll definitely be back. THANK YOU MAZDA ELK GROVE, CA !!!
This Dealership is great. Great staff, great inventory and superb customer service on all levels.